Interoute Managed Services Netherlands BV

Welcome to the Interoute Terms and Conditions site.  On this site you can find the terms and conditions applicable to your order at Interoute Managed Services Netherlands BV ("Interoute") unless you have signed up to a specific Master Agreement with us.

In order to establish which Standard Terms and Conditions and service specific terms and conditions apply to your service please check the full legal name and registered office of the Interoute entity stated on your Purchase Order. (You can find this information at the signature area on your Purchase Order.) 

Click here for the current (as from 3 March 2016) Netherlands Web Terms Schedule 1 which are the general terms and conditions we require to do business.

Please find below the current Schedule 2 (Additional Terms) relevant to the individual service/s you are purchasing. If you wish to find older schedules for services purchased before the date referenced at the corresponding schedule below, please go to Archived Web Terms.

If you find any difficulty in finding your documentation, please do not hesitate to contact your Account Manager at Interoute. 

AttachmentSize
Acceptable Use Policy - Version 2.3 (applicable from 03 November 2015)421.99 KB
Managed Bandwidth Services - Schedule 2A - Version 5.1 (applicable from 06 June 2012)150.97 KB
Managed Bandwidth Capital Lease - Schedule 2A - Version 1.0 (applicable from 05 December 2011)314.9 KB
Managed Video Services - Schedule 2B - Version 7.2 (applicable as from 29 October 2014)350.42 KB
Co-Location Service - Schedule 2C - Version 4.4 (applicable as from 23 March 2015)136.38 KB
Dark Fibre Lease - Schedule 2D Version 4.4 (applicable as from 03 November 2015)297.44 KB
Ethernet Service - Schedule 2E - Version 8.2 (applicable from 27 October 2017)574.33 KB
Additional Terms for Broadcast Distribution Services - Schedule 2E(b) - Version 1.0 (applicable from 10 April 2017)726.24 KB
Edge Access Services - Schedule 2Edge - Version 1.0 (applicable from 02 August 2017)687.52 KB
Internet Access Service - Schedule 2F - Version 5.0 (applicable from 24 January 2013)298.97 KB
VPN - Schedule 2G - Version 8.1 (applicable as from 01 February 2017)846.32 KB
Additional Terms for Transit Services - Schedule 2I - Version 1.0 (applicable as from 12 August 2013)286.04 KB
Additional Terms for Enterprise Voice - Schedule 2K - Version 7.0 (applicable as from 06 September 2017)465.9 KB
Additional Terms for Hosted IP Telephony Services - Schedule 2K(b) - Version 1.0 (applicable as from 15 November 2016)270.94 KB
Additional Terms for VVN Services - Schedule 2L - Version 6.0 (applicable as from 29 October 2014)316.42 KB
Additional Terms For Dedicated Private Network Services - Schedule 2M - Version 1.0 (applicable from 20 October 2015)240.55 KB
Virtual Data Centre Service - Schedule 2N - Version 5.2 (applicable as from 17 August 2015)351.01 KB
OPN Services - Schedule 2O - Version 6.0 (applicable as from 31 January 2013)259.16 KB
Additional Terms for Cloud Based Application Management - Schedule 2Q - Version 4.0 (applicable from 18 January 2013)463.9 KB
Additional Terms for Storage Connect - Schedule 2Q - Version 1.0 (applicable from 30 July 2013)236.88 KB
Fast Trade - Schedule 2T - Version 4.1 (applicable from 28 April 2010)251.46 KB
Cloud Hosted Unified Communications - Schedule 2U - Version 1.3 (applicable as from 12 June 2017)259.8 KB
Additional Terms for Contract Centre and Skype for Business - Schedule 2U(c) - Version 1.2 (applicable as from 12 June 2017)241.62 KB
Additional Terms for Interoute Cloud Connect Service - Schedule 2V - Version 1.0 (applicable from 01 April 2016)320.05 KB
WAN Optimisation Services - Schedule 2W - Version 1.0 (applicable from 19 November 2014)577.59 KB
Additional Terms for Interoute Application Management - Schedule 2X v1.4 (applicable from 23 June 2014)506.79 KB
Hosted Exchange - Schedule 2Z - Version 1.0 (applicable from 09 July 2014)566.82 KB
Security Annex - Content Filtering Service - Version 2.1 (applicable from 11 August 2017)438.12 KB
Security Annex - Two Factor Authentication Service - Version 2.0 (applicable from 26 November 2015)385.26 KB
Security Annex - Firewall Service - Version 2.1 (applicable from 08 January 2016)215.61 KB
Security Annex - IPS Service - Version 1.0 (applicable from 06 August 2015)192.78 KB
Security Annex - DDoS Protection - Version 1.0 (applicable from 06 August 2015)217.75 KB
VDC Definitions Annex – Version 1.6 (applicable as from 30 September 2015)110.12 KB
VDC Managed Operations Annex - Version 1.3 (applicable as from 12 April 2017)142.71 KB
VDC Self-Care Operations Annex - Version 1.1 (applicable as from 07 August 2015)90.7 KB
VDC Dedicated Equipment Annex - Version 1.0 (applicable from 07 August 2015)112.65 KB
VDC SLA Annex - Version 2.3 (applicable from 26 October 2016)196.61 KB