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Press Release
Company awarded for driving improvements in Anglian Water’s customer relations via its innovative communications software solution 
 
London, January 4 2017 - Interoute, owner-operator of one of Europe's largest, most advanced networks and global cloud services platforms, has been awarded for its contribution to Anglian Water’s Service Incentive Mechanism (SIM) programme in this year’s Anglian Water Supplier Awards. The SIM, set by industry regulator Ofwat, measures the quality of service provided by companies to their household customers, awarding a score out of 100. Interoute accepted the award for its Web Callback and CLI Lookup solutions at a ceremony in Newmarket on the 1st December. 
 
The company’s innovative approach helped Anglian Water to provide a smooth customer communication service, with transparent call-back requests and improved customer identification for Anglian Water staff. 
 
 
The Web Callback solution enables customers to request a call-back from Anglian Water’s website to discuss an issue, and receive an indication of when the call will be made. The alert service allows staff to serve urgent requests faster, and improves transparency for customers. In tandem with this, the CLI Lookup solution has transformed employees’ ability to recognise callers by matching incoming telephone numbers to their active account number. Staff can implement intelligent queueing, addressing the most urgent requests first - for example, in areas where there is a known operational issue, such as a water outage. Immediate positive feedback was received from customers, with 100% of customers surveyed by Anglian Water about the new Web Call-back service scoring it the highest mark of 5 for “Very Satisfied”. 
 
Andrew Bacon, Customer Service Manager at Anglian Water, said: “Delivering excellent customer service is at the heart of what we do and Interoute really delivered for us. Along with their partner QueueLogic they took a truly collaborative approach; understood what we wanted and why, and gave us solutions in a very challenging timescale that our customers really appreciate. A well-deserved award.”
 
Philip Grannum, EVP for UK sales at Interoute, said: “Interoute worked with Anglian Water to come up with solutions that would achieve a direct and visible impact on the quality of service delivered to households across the East of England. Our delivery of these two new initiatives was done collaboratively and to an aggressive timescale, paying close attention to Anglian Water’s transformation needs. We are delighted to have been recognised in this way and look forward to future projects with Anglian Water”.
 
Forward-Looking Statements
 
This communication contains certain forward-looking statements. A forward-looking statement is any statement that does not relate to historical facts and events, and can be identified by the use of such words and phrases as “according to estimates”, “aims”, “anticipates”, “assumes”, “believes”, “could”, “estimates”, “expects”, “forecasts”, “intends”, “is of the opinion”, “may”, “plans”, “potential”, “predicts”, “projects”, “should”, “to the knowledge of”, “will”, “would” or, in each case their negatives or other similar expressions, which are intended to identify a statement as forward-looking. This applies, in particular, to statements containing information on future financial results, plans, or expectations regarding business and management, future growth or profitability and general economic and regulatory conditions and other matters affecting Interoute.
 
Forward-looking statements reflect the current views of Interoute’s management (“Management”) on future events, which are based on the assumptions of the Management and involve known and unknown risks, uncertainties and other factors that may cause Interoute’s actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by these forward-looking statements. The occurrence or non-occurrence of an assumption could cause Interoute’s actual financial condition and results of operations to differ materially from, or fail to meet expectations expressed or implied by, such forward-looking statements.
 
Interoute’s business is subject to a number of risks and uncertainties that could also cause a forward-looking statement, estimate or prediction to differ materially from those expressed or implied by the forward-looking statements contained in this communication. The information, opinions and forward-looking statements contained in this communication speak only as at its date and are subject to change without notice. Interoute does not undertake any obligation to review, update, confirm or to release publicly any revisions to any forward-looking statements to reflect events that occur or circumstances that arise in relation to the content of this communication.
 
Press Release
Interoute Virtual Data Centre awarded for high-level performance, scope and flexibility
 
London, 7 December, 2016 - Interoute, owner operator of a global cloud services platform and one of Europe's largest, most advanced networks, has been awarded for Best Cloud Infrastructure at this year’s World Communication Awards (WCA) ceremony.
 
The WCA Cloud Infrastructure Award honours the industry’s best infrastructure-based service delivered over private or public cloud, and focuses particularly on customer satisfaction, flexibility and reliability. Interoute was selected for the award by a panel of industry executives, technology analysts and Total Telecom’s senior editorial team. 
 
The company was acknowledged for the speed and availability of its Virtual Data Centre (VDC), and the ability to provide tailored solutions for customers’ virtual infrastructure needs. Interoute was commended for its comprehensive delivery method, which reduces inefficient siloes and discrepancies between service levels. 
 
Interoute VDC, a fully integrated cloud platform incorporating compute and storage, is built into Interoute’s network, covering 70,000 route kilometres of fibre. The team was championed for the wide reach of its solution, with latency of just 130 milliseconds between London and Los Angeles, and provisioning across the US, Europe and Asia. Independent research by Cloud Spectator in March 2016 revealed that Interoute VDC is faster than AWS, Azure and Rackspace for network throughput, latency, and transfer speeds in a number of key European and U.S. cities.
 
“The World Communication Awards are a major benchmark for the telecoms sector celebrating continued innovation and ingenuity in the industry. Interoute is committed to our strategic vision of innovation and world class service, and we are thrilled to see Interoute Virtual Data Centre recognised as the best cloud infrastructure available." said Gareth Williams, CEO of Interoute.
 
 - Ends -
About Interoute
 
Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 15 data centres, 17 virtual data centres and 33 colocation centres, with connections to 195 additional third-party data centres across Europe. Its full-service Unified ICT platform serves international enterprises and many of the world’s leading service providers, as well as governments and universities. Interoute’s Unified ICT strategy provides solutions for enterprises seeking connectivity and a scalable, secure advanced platform on which they can build their voice, video, computing and data services, as well as service providers in need of high capacity international data transit and infrastructure. With established operations throughout Europe and USA, Interoute also owns and operates 24 connected city networks within Europe's major business centres.
 
Forward-Looking Statements
 
This communication contains certain forward-looking statements. A forward-looking statement is any statement that does not relate to historical facts and events, and can be identified by the use of such words and phrases as “according to estimates”, “aims”, “anticipates”, “assumes”, “believes”, “could”, “estimates”, “expects”, “forecasts”, “intends”, “is of the opinion”, “may”, “plans”, “potential”, “predicts”, “projects”, “should”, “to the knowledge of”, “will”, “would” or, in each case their negatives or other similar expressions, which are intended to identify a statement as forward-looking. This applies, in particular, to statements containing information on future financial results, plans, or expectations regarding business and management, future growth or profitability and general economic and regulatory conditions and other matters affecting Interoute.
 
Forward-looking statements reflect the current views of Interoute’s management (“Management”) on future events, which are based on the assumptions of the Management and involve known and unknown risks, uncertainties and other factors that may cause Interoute’s actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by these forward-looking statements. The occurrence or non-occurrence of an assumption could cause Interoute’s actual financial condition and results of operations to differ materially from, or fail to meet expectations expressed or implied by, such forward-looking statements.
 
Interoute’s business is subject to a number of risks and uncertainties that could also cause a forward-looking statement, estimate or prediction to differ materially from those expressed or implied by the forward-looking statements contained in this communication. The information, opinions and forward-looking statements contained in this communication speak only as at its date and are subject to change without notice. Interoute does not undertake any obligation to review, update, confirm or to release publicly any revisions to any forward-looking statements to reflect events that occur or circumstances that arise in relation to the content of this communication.
 
Press Release

Multiple TBs of digital traffic expected to hit the European internet through Palermo and Marseilles landing points.

Amsterdam, 10 November 2016 - Interoute, owner operator of a global cloud services platform and one of Europe’s largest networks, has today announced that it now offers dual entry into Europe through France and Italy from the World’s newest submarine cable, South East Asia–Middle East–Western Europe 5 (SEA-ME-WE 5). Interoute will connect digital traffic from Africa, Asia and the Middle East via its Point of Presence (PoP) in Marseilles, France and OHM Data Centre in Palermo (where Interoute is located), Sicily to its pan European network.

This dual entry proposition means Interoute can deliver up to nx100G of capacity between on-net routes in as little as 4 weeks to customers. Furthermore, Interoute is able to provide large scale capacity and protected routes to customers, from its wholly owned fibre optic network.

SEA-ME-WE 5 is an optical fibre submarine cable system currently under construction, which has been designed to carry up to 24Tbps of capacity between South-East Asia, the Middle East and Europe. By having a presence at both European locations, Interoute will be able to offer customers added resilience and full diversity on its network, It’s customers can benefit from its full portfolio of connectivity services such as Dark fibre, Wavelength Services, Carrier Ethernet, Managed Bandwidth and IP Transit. In addition, as a member of the Open Hub Med (OHM) Data Centre consortium Interoute has invested in a new carrier neutral facility in the Palermo region, and is ready to start carrying the wave of new traffic as soon as it reaches Europe.

Renzo Ravaglia EVP, Service Provider, at Interoute commented: “Interoute’s pan European network is at the heart of Europe’s the digital economy. Interoute is the first service provider to offer dual entry backhaul services from SEA-ME-WE 5 to Europe through its Marseilles and Palermo PoPs. With this new investment we have ensured that European enterprises can continue to benefit from the huge new business opportunities the internet has opened up with Africa, Asia and the Middle East.”

As the owner operator of one of Europe’s largest networks Interoute is able to provide increased network availability and a range of comprehensive commercial offerings for customers. Interoute directly connects 124 cities in 29 countries. It also has extensive network partner agreements and connectivity to additional 195 third-party data centres, to support customers across the globe.

-Ends-  

About Interoute

Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 15 data centres, 17 virtual data centres and 33 colocation centres, with connections to 195 additional third-party data centres across Europe. Its full-service Unified ICT platform serves international enterprises and many of the world’s leading service providers, as well as governments and universities. Interoute’s Unified ICT strategy provides solutions for enterprises seeking connectivity and a scalable, secure advanced platform on which they can build their voice, video, computing and data services, as well as service providers in need of high capacity international data transit and infrastructure. With established operations throughout Europe and USA, Interoute also owns and operates 24 connected city networks within Europe's major business centres.

Forward-Looking Statements

This communication contains certain forward-looking statements. A forward-looking statement is any statement that does not relate to historical facts and events, and can be identified by the use of such words and phrases as “according to estimates”, “aims”, “anticipates”, “assumes”, “believes”, “could”, “estimates”, “expects”, “forecasts”, “intends”, “is of the opinion”, “may”, “plans”, “potential”, “predicts”, “projects”, “should”, “to the knowledge of”, “will”, “would” or, in each case their negatives or other similar expressions, which are intended to identify a statement as forward-looking. This applies, in particular, to statements containing information on future financial results, plans, or expectations regarding business and management, future growth or profitability and general economic and regulatory conditions and other matters affecting Interoute. Forward-looking statements reflect the current views of Interoute’s management (“Management”) on future events, which are based on the assumptions of the Management and involve known and unknown risks, uncertainties and other factors that may cause Interoute’s actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by these forward-looking statements. The occurrence or non-occurrence of an assumption could cause Interoute’s actual financial condition and results of operations to differ materially from, or fail to meet expectations expressed or implied by, such forward-looking statements. Interoute’s business is subject to a number of risks and uncertainties that could also cause a forward-looking statement, estimate or prediction to differ materially from those expressed or implied by the forward-looking statements contained in this communication. The information, opinions and forward-looking statements contained in this communication speak only as at its date and are subject to change without notice. Interoute does not undertake any obligation to review, update, confirm or to release publicly any revisions to any forward-looking statements to reflect events that occur or circumstances that arise in relation to the content of this communication.

Press Release
Global air filter company selects Interoute as its worldwide digital infrastructure platform provider, with SD-WAN enabling data centre consolidation.
 
Stockholm, December 13 2016. Interoute, owner operator of a global cloud services platform and one of Europe's largest networks, is transforming the IT estate of Camfil, the world leader in air filters for ventilation systems. 
Headquartered in Sweden and with 26 manufacturing facilities, six R&D facilities and local sales offices worldwide, Camfil’s data network is distributed across more than 130 sites. Camfil is using Interoute’s Software-Defined Wide Area Networking (SD-WAN) solution to better manage and consolidate its IT environment and instead focus on its core business of providing clean air.
 
Tomas Bräne, CIO at Camfil, said: "We have over the years acquired many companies, which means we have developed a vast and heterogeneous IT structure that has left us with a host of outdated hardware that needed to be replaced. We are now together with Interoute taking the critical first step of rolling out a secure, WAN Optimised, SD-WAN solution in order to centralise and modernise our IT environment. Interoute is providing us with a cost-effective solution that optimises traffic and improves the experience for our users as well as increasing our cost-control capabilities. At the same time, we have been able to minimise the risks associated with self-managed networks and old equipment.” 
 
Camfil has selected Interoute Cloud Connect (ICC), a converged SD-WAN solution with WAN Optimisation. This manages and optimises data traffic amongst its local offices, as well as to the head office's private cloud and the Interoute enterprise digital platform, into which it is pre-integrated for Infrastructure as a Service (IaaS). Interoute’s low latency, high performance enterprise network also optimises the performance of applications delivered from public clouds. 
The ICC device helps prioritise business-critical applications and data that are directed over Interoute’s core MPLS network, while non-business critical traffic can be automatically sent over the public Internet. The cloud-integrated technology brings additional benefits, such as the ability to replace expensive or outdated IT hardware in an enterprise customer’s local access network with the self-same ICC device, and to scale up the bandwidth at data traffic peaks. Another advantage is the possibility to add on Unified Communication (UC) services from Interoute as and when needed.
Using Interoute’s network has also allowed Camfil to considerably increase its available bandwidth in order to quickly move the large volumes of data with high security and minimal delay, facilitating the consolidation of data centres.
 
Mark Lewis, EVP Products at Interoute, said: “Interoute Cloud Connect is an ideal solution for a company such as Camfil, because its meets the demands of the global, distributed nature of their business. It scales to connect all of their offices to the high performance, global Interoute platform efficiently and securely, regardless of how many locations there are or where in the world they are found. The platform also makes it easy to plug in new services as the organisation develops - from Office 365 to Azure and AWS, telephony via Interoute’s Hosted Skype for Business, and other cloud services.” 
 
About Interoute
Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 15 data centres, 17 virtual data centres and 33 colocation centres, with connections to 195 additional third-party data centres across Europe. Its full-service Unified ICT platform serves international enterprises and many of the world’s leading service providers, as well as governments and universities. Interoute’s Unified ICT strategy  provides solutions for enterprises seeking connectivity and a scalable, secure advanced platform on which they can build their voice, video, computing and data services, as well as service providers in need of high capacity international data transit and infrastructure. With established operations throughout Europe and USA, Interoute also owns and operates 24 connected city networks within Europe's major business centres. www.interoute.com
 
Forward-Looking Statements
This communication contains certain forward-looking statements. A forward-looking statement is any statement that does not relate to historical facts and events, and can be identified by the use of such words and phrases as “according to estimates”, “aims”, “anticipates”, “assumes”, “believes”, “could”, “estimates”, “expects”, “forecasts”, “intends”, “is of the opinion”, “may”, “plans”, “potential”, “predicts”, “projects”, “should”, “to the knowledge of”, “will”, “would” or, in each case their negatives or other similar expressions, which are intended to identify a statement as forward-looking. This applies, in particular, to statements containing information on future financial results, plans, or expectations regarding business and management, future growth or profitability and general economic and regulatory conditions and other matters affecting Interoute.
 
Forward-looking statements reflect the current views of Interoute’s management (“Management”) on future events, which are based on the assumptions of the Management and involve known and unknown risks, uncertainties and other factors that may cause Interoute’s actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by these forward-looking statements. The occurrence or non-occurrence of an assumption could cause Interoute’s actual financial condition and results of operations to differ materially from, or fail to meet expectations expressed or implied by, such forward-looking statements.
 
Interoute’s business is subject to a number of risks and uncertainties that could also cause a forward-looking statement, estimate or prediction to differ materially from those expressed or implied by the forward-looking statements contained in this communication. The information, opinions and forward-looking statements contained in this communication speak only as at its date and are subject to change without notice. Interoute does not undertake any obligation to review, update, confirm or to release publicly any revisions to any forward-looking statements to reflect events that occur or circumstances that arise in relation to the content of this communication.
 
Press Release
Named Best Cloud Innovation, Best Strategic Acquisition and Best Wholesale Sales Team 
 
Amsterdam, 15 November, 2016 - Interoute, owner operator of one of Europe's largest most advanced networks and global cloud services platform, has been awarded for Best Cloud Innovation, Best Strategic Acquisition and Best Wholesale Sales Team in this year’s Capacity Global Carrier Awards
 
Interoute accepted the awards at a ceremony in Paris on the 8th November. It was selected by a panel of leading analysts, industry experts and Capacity’s senior editorial team. Reflecting on the decision, the judging panel said that Interoute was “a consistent performer in its region, year in, year out.”
 
The company was acknowledged for its work supporting UEFA’s ICT infrastructure, hosting the business services needed to run some of the world’s most high profile football competitions. It was also commended for its acquisition of Easynet, the European managed services provider, to grow Interoute’s ICT services business and expand its market leading cloud capability in Europe and the UK.  
 
Furthermore, the wholesale sales team was championed for driving Interoute’s proposition from an ambitious project to the owner operator of one of Europe’s largest networks, providing customers with access to 17 Interoute Virtual Data Centre (VDC) zones to deploy in cities across Europe, the US and Asia. 
 
“The Capacity Global Carrier Awards have become the most prestigious event in the wholesale telecoms calendar, setting the benchmark for customer excellence in our industry. We are delighted to see our strategic vision, commitment to innovation and the strength of our wholesale team acknowledged in this way." said Gareth Williams, CEO of Interoute.
 
                                  - Ends -
About Interoute
 
Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 15 data centres, 17 virtual data centres and 33 colocation centres, with connections to 195 additional third-party data centres across Europe. Its full-service Unified ICT platform serves international enterprises and many of the world’s leading service providers, as well as governments and universities. Interoute’s Unified ICT strategy provides solutions for enterprises seeking connectivity and a scalable, secure advanced platform on which they can build their voice, video, computing and data services, as well as service providers in need of high capacity international data transit and infrastructure. With established operations throughout Europe and USA, Interoute also owns and operates 24 connected city networks within Europe's major business centres. www.interoute.com
 
 
Forward-Looking Statements
 
This communication contains certain forward-looking statements. A forward-looking statement is any statement that does not relate to historical facts and events, and can be identified by the use of such words and phrases as “according to estimates”, “aims”, “anticipates”, “assumes”, “believes”, “could”, “estimates”, “expects”, “forecasts”, “intends”, “is of the opinion”, “may”, “plans”, “potential”, “predicts”, “projects”, “should”, “to the knowledge of”, “will”, “would” or, in each case their negatives or other similar expressions, which are intended to identify a statement as forward-looking. This applies, in particular, to statements containing information on future financial results, plans, or expectations regarding business and management, future growth or profitability and general economic and regulatory conditions and other matters affecting Interoute.
 
Forward-looking statements reflect the current views of Interoute’s management (“Management”) on future events, which are based on the assumptions of the Management and involve known and unknown risks, uncertainties and other factors that may cause Interoute’s actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by these forward-looking statements. The occurrence or non-occurrence of an assumption could cause Interoute’s actual financial condition and results of operations to differ materially from, or fail to meet expectations expressed or implied by, such forward-looking statements.
 
Interoute’s business is subject to a number of risks and uncertainties that could also cause a forward-looking statement, estimate or prediction to differ materially from those expressed or implied by the forward-looking statements contained in this communication. The information, opinions and forward-looking statements contained in this communication speak only as at its date and are subject to change without notice. Interoute does not undertake any obligation to review, update, confirm or to release publicly any revisions to any forward-looking statements to reflect events that occur or circumstances that arise in relation to the content of this communication.
 
Press Release
New Point-of-Presence expands Interoute’s Americas coverage and supports access to South America
 
Amsterdam, 8 November 2016 – Interoute, owner operator of a global cloud services platform and one of Europe's largest networks, today announced that it has opened a new core location in Miami. The new Point of Presence (PoP) expands the reach of Interoute’s platform for all Interoute customers with a fourth location in the Americas region. Building on Interoute’s existing U.S. presence in New York, Washington D.C. and Los Angeles, the new Miami site delivers high capacity connectivity and unified communications services for the South Eastern U.S., as well as serving as an important hub for South America. 
 
Miami is the second most entrepreneurial city in the US (1), and Florida ranks among the top five U.S. states for the number of tech industry workers in employment (2). In order to support this thriving business community and give them the tools to compete across all areas, it is vital that access is available to high performance connectivity, communications and cloud services. These tools will help businesses differentiate themselves when it comes to customer experience, and speed to market, both locally and abroad.
 
The new PoP provides access to Interoute’s portfolio of enterprise communications services, 17 cloud computing zones across the U.S., Asia and Europe, managed hosting services, as well as high capacity, low latency connectivity. Businesses can now enjoy a resilient and local routing network capability, while leveraging Interoute’s global reach. Interoute’s network connects Europe, the Middle East, and Asia through to the US, with Miami the new Southernmost Americas location for Interoute.
 
Martijn ten Kate, Country Manager Interoute Netherlands, said: “Miami is home to a burgeoning tech scene. Combine this with its unique role as the pivot between North and South America, both geographically and culturally, and it makes for a key addition to Interoute’s footprint. For European and Global enterprises looking for quality services in the South East U.S., as well as delivery into the Caribbean and South America, Interoute offers a compelling proposition.”
 
-        Ends -
 
Notes:
 
About Interoute
Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 15 data centres, 17 virtual data centres and 33 colocation centres, with connections to 195 additional third-party data centres across Europe. Its full-service Unified ICT platform serves international enterprises and many of the world’s leading service providers, as well as governments and universities. Interoute’s Unified ICT strategy  provides solutions for enterprises seeking connectivity and a scalable, secure advanced platform on which they can build their voice, video, computing and data services, as well as service providers in need of high capacity international data transit and infrastructure. With established operations throughout Europe and USA, Interoute also owns and operates 24 connected city networks within Europe's major business centres. www.interoute.com
 
 
Forward-Looking Statements
This communication contains certain forward-looking statements. A forward-looking statement is any statement that does not relate to historical facts and events, and can be identified by the use of such words and phrases as “according to estimates”, “aims”, “anticipates”, “assumes”, “believes”, “could”, “estimates”, “expects”, “forecasts”, “intends”, “is of the opinion”, “may”, “plans”, “potential”, “predicts”, “projects”, “should”, “to the knowledge of”, “will”, “would” or, in each case their negatives or other similar expressions, which are intended to identify a statement as forward-looking. This applies, in particular, to statements containing information on future financial results, plans, or expectations regarding business and management, future growth or profitability and general economic and regulatory conditions and other matters affecting Interoute.
 
Forward-looking statements reflect the current views of Interoute’s management (“Management”) on future events, which are based on the assumptions of the Management and involve known and unknown risks, uncertainties and other factors that may cause Interoute’s actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by these forward-looking statements. The occurrence or non-occurrence of an assumption could cause Interoute’s actual financial condition and results of operations to differ materially from, or fail to meet expectations expressed or implied by, such forward-looking statements.
 
Interoute’s business is subject to a number of risks and uncertainties that could also cause a forward-looking statement, estimate or prediction to differ materially from those expressed or implied by the forward-looking statements contained in this communication. The information, opinions and forward-looking statements contained in this communication speak only as at its date and are subject to change without notice. Interoute does not undertake any obligation to review, update, confirm or to release publicly any revisions to any forward-looking statements to reflect events that occur or circumstances that arise in relation to the content of this communication.
 

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